Walk and Talk Improvement

Using data to improve

“No data without stories, no stories without data”
 
Summary: In this episode, we cover how data can be used for assurance and improvement. You’ll hear how combining different types of data presented in the right way can help boards and committees in leading and overseeing healthcare organisations in quality and patient safety. We’ll also hear the importance and value of board and committee members engaging with people’s lived experiences of using and working in healthcare.
Hosts: Dr Gemma Moore, Qualitative Evaluation and Research Officer, (NQPS) and Grainne Cosgrove, Senior Statistician (NQPS)
Guests: Gemma Willis, Keith Synnott, Damian McGovern, Grainne Cosgrove and Professor Deirdre Madden.
 
Connect with us @NationalQPS and @HSCQI
 
https://www.hse.ie/eng/about/who/nqpsd/
 
https://hscqi.hscni.net/
 

Reducing harm in healthcare

Recognising the deteriorating patient
 
Summary: In this episode, we’re exploring improvement efforts to address one of the most common causes of patient harm: recognising and responding to the clinically deteriorating patient. Topics include the importance of clinical judgement; communication between staff as well as communication with patients and families; safe systems and safe culture; as well as personal experiences and examples of successful improvement efforts that have made a difference.
 
Host: Roisin Egenton, Programme Manager (Strategy) (NQPS)
 
Guests: Yvonne Young, Christine Sheehan, Dr Brian McCloskey
 
Connect with us @NationalQPS and @HSCQI
 
https://www.hse.ie/eng/about/who/nqpsd/
 
https://hscqi.hscni.net/
 

Empowering and Engaging staff

Stories, insights and learning from healthcare colleagues
 
Summary: In this podcast episode, you’ll hear from 5 healthcare colleagues on what staff engagement means to them, and how colleagues within teams are using it to provide peer to peer support. We also hear from leaders from leaders on the value of staff engagement, and how and why they support it.
 
Hosts: Dr Mary Browne, QPS Education Clinical lead (NQPS); Dr John Fitzsimons Clinical Director (NQPS) and Consultant Paediatrician, Children's Health Ireland at Temple Street.
 
Guests: Caroline Lennon-Nally, Elaine Fallon, Dr Leonard Douglas, Dr Athinyaa Shiraviraj, Lucy Nugent
 
Connect with us @NationalQPS and @HSCQI
 
https://www.hse.ie/eng/about/who/nqpsd/
 
https://hscqi.hscni.net/
 

Empowering and enabling patients

The importance of patient partners:
 
Summary: This episode focuses on partnering with patients, service users and carers. You’ll hear more about how to capture patient stories and why they matter to our healthcare services. Topics include: learning and applying quality improvement, capturing the voice of service users and how patients, service users, carers & their families can become active participants in improving health services. (Please note this episode was recorded virtually with patient partners.)
 
Hosts: Clifford Mitchell, Regional Senior Improvement Advisor, (HSCQI Northern Ireland); Dave Milliken, Patient Partner
 
Guests: Carol McCullough, Linda Craig, Dr John Fitzsimons, Bernie O’Reilly
 
Connect with us @NationalQPS and @HSCQI
 
https://www.hse.ie/eng/about/who/nqpsd/
 
https://hscqi.hscni.net/
 

Coming Soon - Walk and Talk Improvement

This All Ireland podcast aims to improve patient care by capturing the personal stories of people who work in and use health services regarding patient safety and quality improvement. The series is co-produced by patient partners and members of the Health and Social Care Quality Improvement (HSCQI) Northern Ireland and HSE National Quality and Patient Safety (NQPS) teams.